Glad to hear they recognized the problem and reinstated your accounts.

Assuming your wife has other cards in her own name, I would consider closing her CSR account and making her an authorized user on your account instead. And if your son isn’t traveling much, there are probably better cards than the CSR for his spend.

I don’t know if Chase already fixed the root cause, but my CSR Balance is now negative due PYB, and it shows minimum payment of $0 dollars due (I did have charges during the just closed period, but less than the credits). It also shows that auto-pay will pay $0.