Originally Posted by
athome
What leads you to this statement? What is better protected with UA vs LX/LH/OS?
My personal experience with UA and LX and LH during Covid cancellations and changes.
UA was quick in rebooking and refunds. UA can reissue tickets instantly while you are on the phone , while LX had to queue and can take multiple days. I was in the airport twice recently without LX ticket reissued in time, because reissues were manual and slow. I had to dispute 3 LX refunds with Amex, but several tickets refunded by UA quickly without any issues.