Not what I was told. My voucher has been awarded and it’s in my BA account but my tracker in my Amex app shows that I still need to spend £3K to get my voucher post refund. If it is still in negative threshold going into next year, I will be expected to pay the extra £3K next year since the voucher has only cost me £7K to trigger this year and Amex will want that extra £3K.
Only thing that is not clear is if I spend £3K before my current year is finished, then for next year I should be back to the normal £10K spend for the voucher.
Happy to be proven wrong.