FlyerTalk Forums - View Single Post - Gobank by Greendot - online banking with debit card(2016 onwards)
Old Sep 23, 2020 | 11:54 pm
  #1053  
Ect828
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Join Date: Jun 2018
Posts: 21
Hacked account

My GoBank account got hacked. It shows a debit transaction labeled “utilities” that took $817 from my account originating from Kuwait and then a foreign transaction fee of $27 charged by GoBank. I am in possession of my debit card so trying to determine if my actual checking account got hacked or my debit card. Tried to call the number on the back of the card but it is an automated message that says we cannot take your call at this time and to transact via the app. Frustrating. I sent an email so hopefully I can get a hold of someone tomorrow. Assuming it was the debit card that was hacked, do I have $0 liability since it’s a MasterCard? If it was the checking account that was hacked, do I still have protection? Thanks
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