Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,586
Interesting, the APAC region was the one driving innovation and was always at the forefront of a more costumer and loyalty focused approach. Usually way before Paris woke up, if it ever. In no small part due to Issenberg's drive and commitment.