Originally Posted by
The Geek
They should post at the same time as the flight does under "Special Promotion - 2020 Double Avios Reward"
However on a recent TFS return, I booked Economy then POUG'D to Club Europe. Then both flights got cancelled & rebooked and for some reason one flight didn't credit.
Contacted them and the credited it manually citing technical issues. Not sure if it was the POUG, the flight change or a combination that was the cause but worth contacting them online if they haven't credited yours.
As a follow up to this, I had another one not credit last week which was booked in Y then POUG'D to CE. Same again they credited it manually citing technical issues.
The common theme between the 2 is both sectors that didn't credit were "U" fare buckets. So anyone who has done a POUG on a qualifying flight should double check that they credit properly.