FlyerTalk Forums - View Single Post - Call / calls from AA Executive Office / EXP Liaison / Customer Care (master thd)
Old Sep 18, 2020 | 10:15 pm
  #99  
redtop43
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Join Date: May 2008
Location: Las Vegas since 11/2023
Programs: No status anywhere anymore, it was fun while it lasted
Posts: 4,648
I got my call from EXP desk today. Had a nice 15-minute chat. I had a couple of SWU's that disappeared when I used them for an overseas flight that was cancelled, I hadn't bothered yet to call to get them reinstated but I asked her to do it and she said she'd put in the request. The call was a nice touch.
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