I booked an AA award on CX yesterday. (It was technically a ticket exchange, as I changed flight dates on a previously issued AA award on CX.) Within an hour, the new itinerary changed from "On Request" to "Ticketed" on the AA website.

However, I never received an email confirmation. Because I'm a worry wart by nature, I got the CX confirmation code from AA and checked the trip on the CX site. To my surprise, CX says the itinerary is not yet ticketed.

I called AA back and the agent assured me the trip has been ticketed, and even gave me the ticket number. I verified the ticket number on the AA site as valid and matching my itinerary.

Am I all set? Or should I call CX to sort this out?