Originally Posted by sam007

Guys - did you folks know that on Aviator business, signing on for paperless statements isn't sufficient to get statements via email? You have to actually set up a specific alert in the Services section to get an email statement. When I didn't get an email after my first statement, I didn't get help from their customer support so opened an executive service ticket. They helped me out but didn't mention once that I have to sign up for this alert

Now I got hit with another late payment and they won't waive it this time around

I've always had issues with Barclays but from this point, I no longer plan to do business with them. They are at the bottom of the companies I would do business with and everybody should stay careful about dealing with them