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Thread: Lufthansa cancelled my flight, Gate1.ca defrauding me by C$163.30 on the refund
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Old Sep 15, 2020 | 7:24 am
  #9  
fassy
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Originally Posted by oliver2002
LH paid/refunded the travel agent what was due. If the agent doesn't pass on everything and keeps things, it is for the customer to demand it from his/her agent...
This! I suppose the OTA refunded whatever LH send back to them as "fare paid + taxes" and of course did not reimburse whatever they put on top of that, i.e. their "Service Charges".
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