FlyerTalk Forums - View Single Post - Lufthansa cancelled my flight, Gate1.ca defrauding me by C$163.30 on the refund
Old Sep 15, 2020 | 7:05 am
  #8  
oliver2002
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Originally Posted by warakorn
Anyway, as far as I see it, LH owes you that money, because LH (as the operating carrier) has to refund the entire ticket price.
If LH donates money to gate1.ca, then this is the problem of LH.
LH paid/refunded the travel agent what was due. If the agent doesn't pass on everything and keeps things, it is for the customer to demand it from his/her agent...
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