FlyerTalk Forums - View Single Post - COVID-19: AF/KL rebooking/refund policy
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Old Sep 15, 2020 | 5:25 am
  #929  
metalblaze
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15 Years on Site
 
Join Date: Oct 2009
Location: New York City
Programs: DL DM & 2MM; Marriott Titanium, Hilton Diamond
Posts: 764
Originally Posted by gkl
in my understanding, this was only for flights until 31.August. When the departure is from September onwards and the flight was not changed/cancelled by the airline you cannot "just" request a voucher and benefit from the 15% bonus.
Seems like this has been updated?

If you have a ticket for a flight initially scheduled before 31 March 2021, you can request a refundable voucher or a refund according to the fare conditions of your ticket. Please note that this request must be made prior to the departure date of your initial flight.
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