FlyerTalk Forums - View Single Post - COVID-19: AF/KL rebooking/refund policy

Sep 14, 2020 | 11:31 pm

#928

Goldorak

FlyerTalk Evangelist

Join Date: Aug 2009

Location: Paris, France

Programs: AF/KL Flying Blue Ultimate/Platinum for life/Club2000, Accor ALL Diamond

Posts: 25,039

Quote:

Originally Posted by DeeGee26.2

I have a quick question, can anyone help, if you know the answer?

I received a voucher for a return flight HUY-ORD which changed so often that the eventual itinerary was a day earlier departing and the return via a different route, so I managed to get a refund voucher with the extra 15% value, which fell well, as I now wouldn't be making the journey anyway.

I would like to do the journey at the same time next year, though, but I'm conscious that my voucher is worth more than the original cost.

Do I have to spend the whole value of the voucher on a single itinerary, or will I be able to spend the voucher on more than one? For instance, I could maybe get a TATL flight more cheaply on DL or VS from LHR, and have a bit of money left over on the voucher value to go towards a weekend trip to AMS.

Or do I have to spend the voucher all in one go, in which case I'll look at upgrading my flight somehow?

you can use the voucher for several separate bookings. Otherwise said, if you have a 500€ voucher and book a new flight costing 300€, a new 200€ voucher will be emitted (with a new number).

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