Originally Posted by
Brendan
My 35K Boundless Visa cert. disappeared when I cancelled a ressie online, so I phoned CS to get it back. I got lucky by getting a rep who replaced it with a new one expiring Sep. 2021 vs. Jan. 31/ 2021 on the original one

!
So I guess you can try making, then cancelling a ressie with a soon-expiring cert. and hope it disappears . . .
Same thing happened to me. Very frustrating after getting disconnected multiple times on the phone. I finally got someone that knew what to do and they issued a new cert expiring next September.