Originally Posted by corporate-wage-slave

Web form is best on one level, so long as you end up with a blank part screen in which to type your comments. It ends up with a CR adviser who gets to see that text and then sends the reply. I suspect it will be similar to the above, "no firm plans", but it will then be chalked up on the complaint list, in cases anyone is checking it. Twitter may be another approach since it's puts a more public spin on it. The key point to make is "if there are no firm plans, why are the staff being made redundant?"