Originally Posted by squawk

This would be very sad news - the staff are excellent and it is a fantastic, homely lounge.

I have been very busy in the last week so have yet to complain about this; I also suspect my voice will carry little weight as a lowly Silver. However, every little helps!

What would be the best way of raising this - via the Complaints -> Lounges -> Something else part of the website? Or via the Silver email? Or something else?