FlyerTalk Forums - View Single Post - Chase closed my CSR. Why?
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Old Sep 12, 2020 | 1:58 pm
  #24  
paperwastage
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Originally Posted by Often1
Just by way of example, is it possible that Chase transferred your credit balance to another deposit (checking) account or sent you a check for the credit balance, leaving you with a $0 balance followed by small charges which you then did not pay? It would be odd for Chase not to refund a credit balance after a billing cycle.
hmm, did I mess up too?

i had a large statement credit during my March billing cycle.

March statement was
$300 in previous payment (ignore this)
$1k in purchases
$2k in credit
= -$1k in balance

I didn't use card until Late June (which shows up in my July statement).

so April/May/June statement was
prev statement balacne was -$1k
no purchases, no interest, no charges
new statement balance was -$1k

July, had $200 purchases, so statement balance was down to -$800

Finally Chase auto-refunded me that $800 in August statement (I didn't request,was automated)


I downloaded my physical March/April/May/June/July statements ( I do paperless & manual payment, not autopay. remember checking each month that min payment due = $0), downloaded statement says Minimum Payment due = $0
In August statement, the refund is listed under purchases...... cancels out the -$800, and shows new balance = $0

Last edited by paperwastage; Sep 12, 2020 at 2:04 pm
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