Chase closed my CSR. Why?
Just found out that Chase closed my 4-year Sapphire Reserve.
They said the reason was that I didn't make any payments in last 2 billing circles. Due to COVID-19, my spend has been drastically reduced. Besides, I canceled few air tickets which resulted in credits. Thus the balance was negative and of course there was no payment.
I only have one chase card and two credit cards total. I have not applied for a new card for several years. My household income exceeds $250K. My credit score is over 830. There has never been a late payment for past 10 years.
I am totally lost here. I would like to move my $100K annual spent elsewhere and stay away from Chase. Any suggestions?