Originally Posted by
fassy
To be honest, I can to some extend understand that the airlines need to conserve cash. What I hate about it is, the typical marketing BS. For years every initiative to save cost is marketed as fantastic enhancement to product and services which have been implemented after careful evaluation of the customers needs or forced upon them due to regulation. While if you look closer, in most cases, those claims are nothing but a blatant lie. Pretty much like not serving alcohol because of.... Covid19.
If they would simply write "To reduce operating cost to mitigate the covid-19 impact on the airline business we have taken the step to remove alcohol from the lounge, allowing us to offer a lounge with the many benefits associated with lounge access. We ask for your kind understanding."
I am sure they would get a lot of understanding.