Originally Posted by
KARFA
just to check, it is an online one isn’t it? I assume it shows the value of the voucher in your email?
Actually, no it says it is an FTV and to call to re-book
However I believe I went through the exact same process in cancelling and getting a voucher as last time I believe....but last time I could use it on-line and the whole process was easy and quick. I'm sure it is mentioned up-thread, but why are BA driving people to have to call them for some re-bookings with e-vouchers, yet others can be easily done on-line?