Originally Posted by
holocker
I had 5 SNAs in my account to use with no other travel plans during the next year. Booked a basic room on points which was no view and no balcony, so figured might as well burn them here to at least have an ocean view. I was going to call tomorrow to ask about plates and utensils as we do like to make sandwiches and snacks in the room.
How was your stay? I'm planning on staying there early October. Did they honor your SNA award? Was the breakfast amenity/lounge amenity still offered?
Thanks.
Edit:
Just called the hotel. They are offering 750 points for the lack of the breakfast amenity, and 1,000 for the lack of concierge. Quite pitiful.