Originally Posted by
gotravelant
After 11 years as a PP cardmember with about $150,000 in annual spend, I just called to cancel and was offered _no_ retention offer. The CSR closed out my account in all of 45 seconds. Given the Covid situation, there's no chance I'm using the United Club anytime soon, and with no PQP bonuses on this card, it's just not worth keeping. End of an era.
This is why Chase is the perfect bedfellow for United. They just don't care.
Amex was pretty aggressive with retention offers across their product lines, but it seems regardless of which card one has, Chase is telling everyone to take a flying leap.