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Old Sep 9, 2020 | 11:43 am
  #19  
Mr. BoH
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Originally Posted by HB7
My main question is what is the point of loyalty, when in reality, you are tied to a small proportion of properties.
I think you've summed up the entire point of loyalty programs entirely right here. If every property in the world earned Bonvoy points/benefits, there would be no point to the program. The point to the program is that when I go to Rome (for example), I probably look at the 12 Bonvoy options first, and if one of them meets my needs with respect to location/quality/budget, then I'll probably book it. In return, Marriott offers me points and benefits. If none of the Marriott properties meet what I need, or if I find a better deal elsewhere, then I book elsewhere. The loyalty program incentivizes me to book Marriott properties when all else is substantially equal. Pretty simple.
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