FlyerTalk Forums - View Single Post - Subpar Hyatt stay - Customer Service or GM/FDM?
Old Sep 9, 2020 | 5:07 am
  #1  
maddyperrier68
 
Join Date: May 2020
Posts: 39
Subpar Hyatt stay - Customer Service or GM/FDM?

Had a pretty crappy GH stay in terms of cleanliness and bathroom maintenance. I do plan on visiting again in the future and a few more times this year.

Is it better to write feedback to [email protected] or front desk manager (received his email on the way out)? Chasing Globalist this year and plans on staying again so perhaps having a 1:1 channel with the front desk manager may be best?
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