There will be no repercussions in the middle of the pandemic. Period.

If you want to pursue this, do it through a chargeback for the difference. Make certain that you provide the documentation showing what you were confirmed at and what you got.

Suing in SCC is fine if you have the time, but a net loss if you work.

Only real way to send a message is to vote with your feet. Why on earth stick with a property which is unfriendly even when it does do what it's supposed to?