FlyerTalk Forums - View Single Post - Understanding rate rules of pre-paid rate - cancellation fees
Thread: Understanding rate rules of pre-paid rate - cancellation fees
View Single Post
Old Aug 31, 2020 | 8:26 pm
  #10  
Matt4200
10 Countries Visited
All eyes on you!
5 Years on Site
 
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,899
Originally Posted by porphyra
This is actually not the case. On booking on my email confirmation it said that I would get credit for 3 nights and 3 nights did indeed post.
Doesn’t make sense to me as I’ve booked 3rd Night Free Offers a Dozen times and have always only received 2 nights Credit.

Here’s an example -

Base Rate shows $80 per night.

When looking at the actual Breakdown it shows:

Night 1: $119

Night 2: $119

Night 3: $0

Resulting in receiving 2 Elite Nights.

If you want to post screenshots of the confirmation email and folio (with redacted personal information) so people better understand that may give us some further insight.
Matt4200 is offline  
Reply