FlyerTalk Forums - View Single Post - Hotels group Accor's shares rise on report of IHG merger interest
Old Aug 31, 2020 | 9:08 am
  #23  
kaizen7
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Originally Posted by sdsearch
It depends what you expect from a program. I expect (and get) free breakfast at pretty much all properties with a high-enough status level at Marriott (and SPG pre-merger), Hilton, and Hyatt. But with IHG, there's no status level that gives free breakfast on paper. Yes, there may be "quiet" policies which are unwritten at one brand or another, but at those other programs they're spelled out in the T&Cs.

I know hardly anything about Accor, but I don't quite understand how Accor can be so below IHG if IHG is the only main hotel program in the USA that doesn't give free breakfast to any elite level (and full service, mid-scale with pair restaurant, etc, properties).

Yes, I know, not everyone cares about breakfast, but for those who do, why is Accor even so much worse than IHG?
I believe Accor only give free breakfast to their platinums at Asian properties.
As for the rest of the world, you will need diamond tier to get free breakfast on weekends.

As for ALL, I guess their strong point will be the consistency of point redemption.
You can redeem those points as long as you manage to book a room with them.
Sort of pure "no blackout" policy

For IT and customer service related issues, I believe Accor did have honorable spot of being the worse
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