Join Date: Mar 2003
Location: CGN (Cologne, Germany), travel agent, hardcore Sabre user
Programs: AA Lifetime Gold, BA, DL, LH, HH Diamond, Bonvoy Platinum, AX Centurion
Posts: 445
Thinks like this shouldn't happen, but they do quite often. Contrary to what many frequent flyers say, booking direct may be the cheapest option, but it isn't necessarily the best. Using an experienced travel agent will cost you a bit more, but they'd catch such a problem in advance and solve it for you (maybe without you ever knowing they did). If you do book direct, make sure you check in online as early as possible. This will give you more advance notice to sort things out if something is wrong with your booking/ticket.