FlyerTalk Forums - View Single Post - Aegean’s non refund policy for COVID cancelled flights illegal
Old Aug 29, 2020, 8:24 am
  #32  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Originally Posted by progol
FYI - I just received notice that my October flight on Aegean was canceled. In the email and on the website, the voucher appears to be the only option. However, after several attempts to contact Aegean by phone, I finally got through and was able to request a refund. But they are very clear that the process to refund it may take 3-6 MONTHS!

Since I’m not planning a trip to or through Greece right now, and was willing to accept a voucher, anticipating that we would ask for a refund in a year from now, I went ahead and requested the refund. I figure it will come through when I’m finally booking travel again!
Why wait?

If your refund has not been initiated within 7 days, you should dispute the charge through your credit card issuer's chargeback process. Just make certain to document it fully and to do everything in writing. No reason for you to make interest-free loans to A3.
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