So i was finally able to get my Chase numbers to update. I had to click the refresh button and then let it go through the process -- opens up new tab, tells me i need to login, then appears to log me in, then gives message telling me that AwardWallet is updating and will close when it's done. It appears to do that while refreshing to one or two more pages then closes and updates my numbers.
Must have been some sort of updated protocols from Chase which required AwardWallet to maybe do a front-end update instead of a back-end update on it's own.