Booking direct is currently cancellable up to t-2 hours. The refund is efficient too - I recently cancelled six days at the end of September of T5 Long Stay at £66 and had it back on my card within a couple of days. That price has now dropped to about £56, but I rebooked into Short Stay for £84.
Last edited by Travelling Inspector; Aug 25, 2020 at 2:52 pm
Reason: spelling