Hey guys I need some help. Recently I was having issues with my e-rewards account (no surveys) and then I was not able to redeem my points for Airline miles. I wrote them a few days ago asking what's going on with my account.

I get this email

"Unfortunately the accuracy and attentiveness of your account activity has been flagged, and upon review of your account, we have been forced to suspend your account.

As a member of our program you may only have one account, provide accurate profile information and survey responses. You must also be thoughtful and attentive in responding to our surveys. When we have concerns about any of these program rules we are obligated to take steps to investigate and unfortunately suspend accounts.

We do not take account suspension lightly and do so only when account issues have been identified. At this time your account has been indefinitely suspended and you will no longer be able to participate in surveys or claim rewards from our website.

Thank you for your understanding.
Thank you for your patience.

Kind regards,"


Firstly I was shocked by this. Secondly I still have some e-rewards dollars that I wanted to redeem for airline.

What should I do. Is there someway I can write something to get my account back up and active?