The $4 coupon comes out after the order is paid for. It takes almost a minute unless you begin your next transaction. Just press "touch here to start" or the Spanish equivalent and your coupon will appear.

To customer service flunky: "Patriot Act?? Why you lying little commie weasel! Get me my refund before I drop-kick you over the North Koreans' barbed-wire fence. PRONTO!"