FlyerTalk Forums - View Single Post - No Physical United Club Membership Cards (may be available for non-*G members)
Old Aug 24, 2020 | 10:21 am
  #13  
mozilla
All eyes on you!
10 Years on Site
 
Join Date: Jul 2012
Posts: 1,128
Well, when it is the 18th guy that day that claims to have lounge access based on something he shows on his phone, LH's position is facilitated enormously when said display shows "physical card needed to access this lounge". Additionally, the requirement that the agent was enforcing is written down in their access rules.

It would help if UA changes that line to "this virtual card is a valid *A lounge access credential", along with "Lounge agent: verify access using UAMP #XXXXXXXX ".

Dedicated topic: https://www.flyertalk.com/forum/united-airlines-mileageplus/1953295-recent-denials-admission-lounges-due-lack-ua-g-card-2019-2020-a.html
mozilla is offline