FlyerTalk Forums - View Single Post - Ritz-Carlton Cleveland, OH [Master Thread]
Old Aug 23, 2020 | 3:04 pm
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CMK10
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Ritz-Carlton Cleveland, OH [Master Thread]

Stay Report 8/21-22

Location: The hotel is really well located if you're going to be in Downtown Cleveland. It's attached to Tower City Center which means you can get to the RTA to the airport if you want (a 25 minute ride and a great deal at $2.50) or you can walk to the Indians and Cavs arenas really easily along with a bunch of restaurants and breweries and even the downtown casino.



Hotel: The hotel has that weird urban layout where the valet level is on 1 (along with an entrance directly to Tower City) and you ride a single elevator to the 6th floor hotel lobby where you have to cross over to other elevators to the room levels. This does mean you need a key card to access the room floors which is always a good thing. The 7th floor has a fitness center (currently closed) and the 6th floor lobby level has a bar and restaurant which are currently open but with restricted hours.









Check In: The agent who checked me in was extremely friendly and helpful. In fact every employee I interacted with at this hotel was extremely friendly. I was also able to arrange a late check out though no upgrade (the agent looked at least).

Room: A little disappointing. While it was nice it didn't really feel like luxury nice, more like your average Westin nice with a tiny bathroom to boot. Also due to Corona there is no mini bar, bath soap, bath robe, in room coffeemaker (though you can ask that to be brought up) or throw pillows. On the plus sides the internet worked very well, the bed was comfortable and there were outlets next to it.







Dining: Due to state mandates the bar cannot serve past 10 PM. There is a limited breakfast and lunch and dinner menu and you can get it as room service. Do note that the room service is served in single use containers. The food was expensive as you expect but actually very good.





So overall a mixed bag. Service is impeccable as is location. I think some of the Corona cuts have gone too far especially as the hotel is still charging $350 before tax a night. It was fun as a treat but I think alternate Marriott options are likely better.
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