Originally Posted by
Often1
Make certain that you include a copy of the refund request with your chargeback. The key to quick turns for chargebacks is to properly document them. That also prevents the carrier from effectively asserting that you requested a voucher (which, if true, would be a proper reason to deny your refund).
I read somewhere else about EasyJet claiming a customer had requested a voucher. That is why I am a little bit reluctant to request a refund until the flight is formally cancelled.
I don't want the agent to reply and say your not entitled to a refund, but here is a voucher instead!