Originally Posted by
craz
that shouldnt be the case when they arent offering the items that the fee covers, it should something Proactive on the Hotels part and not a We Got You unless you ask. To me its like a restaurant that automatically adds a 20% tip to the bill but now they are only doing Take Away and will remove the 20% only if asked, both I consider to be Greedy ops
You are right that it is greedy and should not happen. But thankfully front desk agents are human and realize it isn't right and can remove it from your bill. At least that has been the case for me. Note that I did this in advance by calling the front desk. You don't have to wait til you arrive to get this sorted.