Originally Posted by Hotshot

Thanks for the info! the reason i didn't go to local branches is because I had a aisle reservation, so if i wanted to swap at a local branch then i basically over paid since aisle locations are generally more expensive then the small locations, so i paid to be able to choose anything from the lot only to be at the mercy of a local branch manager if i need to swap?!
In any case i'd like to get an opinion on a experience i had at LGA, the car i originally chose off the aisle was a brand new loaded charger and am pretty happy with it, once the check engine light came on i went to LGA (but parked the car outside the national lot) to see if i can swap for something better, the agent told me they were empty and then proceeded to call her manager and he told her that they have to check the vehicle if something is truly wrong, so i asked her do you have anything or no to which she answered we first have to check if there is something wrong and did not want to tell me what my options would be if there is something wrong, so me not wanting to take the chance that they would take in the car and say ya this car needs service and here is your new jeep compass, i simply just drove off, so the question is once i'm in the lot (the one's that have toll booths) do they have the authority to tell me that i can't continue using the vehicle and just give me whatever they want?