Originally Posted by
Hotshot
I guess NYC airports are basically out of stock, tried to swap at EWR and got the same "the only thing is a minivan", even though there were 2 Maximas and some other stuff in the aisle. I did my part of letting them know that the vehicle might have an issue but nobody seems to care. I just hope that when I return it they won't pin anything on me.
I had the same issue a few months ago after COVID-19 started in NYC. Had a car (I think it was a Lincoln) rattling noise, called corp and they said I could go to LGA to swap it out. LGA had nothing to give me other than a pickup truck despite some cars and SUVs being around. Ended up taking the car I brought them back.
Also, most people in NYC are renting from the city locations and because air traffic is down, most of the airport fleets are with the city locations. People in NYC tend to rent Thursday/Friday and return on Sunday/Monday to go to summer homes for the weekend. If you need to swap out cars, you're probably better off calling one of the city locations on a Wednesday. The airports are wiped out. The fleet in NYC was already significantly depleted when people fled the city in March/April and never brought the cars back because they either one-wayed the cars or have extended the rentals into monthly rentals.