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Old Aug 12, 2020 | 2:12 pm
  #6  
be_rettSEA
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5 Years on Site
 
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Diamond Elite
Posts: 1,472
Originally Posted by Finkface
Wait, I ‘m confused. AS canceled your flight (or it was significantly changed) and refused to refund to original form of payment, only giving you the option of the wallet? That doesn’t sound like the AS I know. I would call back as it sounds like there may have been a misunderstanding.
If the cancellation by AS occurred on a ticket booked with wallet funds, that's the only option. Given the amount of funds most of us have accumulated at this point, that's probably default in a lot of cases, unfortunately.
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