Originally Posted by
doombuggy
I sent another email to AA from their website and they now were telling me that I could cancel and request a refund if their schedule changes resulted in departure time change of 4 hours or more. All 4 of my flights MCO-PHX-RDM were changed: 4 hrs 2 minutes, 8 hrs 15 minutes, 3 minutes, and 4 hrs 11 minutes. So I called, the flights were cancelled and the agent told me how to request a refund to my cc. Like you, the ticket for September was a covid-19 change from the original August trip.
I rebooked on United that takes me MCO-DEN-RDM and I now get in late afternoon on my return again, so now extra $$ for the pet sitter. AND THE TICKET WAS CHEAPER! This gal is happy!
I've just encountered a similar situation: discovered a trip booked in early Feb (before all the madness) for a mid-Sep trip has been completely rebooked due to schedule changes. 2 hours earlier on the outbound (forces a day off from work) and 4.5 hours earlier on the return (truncates a half-day on the back end of the trip). The flights for both the outbound and return legs have been removed from the AA schedule, so clearly were cancelled--we did not receive a cancellation notice, however. I previously thought the change had to be 6 hours or more to trigger full refund, but can't find a reference. Where's the greater than 4 hour reference?
Thanks!