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Old Aug 11, 2020 | 11:54 am
  #300  
kq747
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15 Years on Site
 
Join Date: Jun 2010
Location: Boston, MA
Programs: AA PP
Posts: 1,433
Originally Posted by PattiW
Pardon my rant.

Daughter and I booked EK A380 JFK to DXB, then flight on to Maldives for Sept, business class. Were thrilled at the 1-2-1 so we could distance.

We just got dumped onto the 777-300ER with their crappy 2-3-2. Worse, they never bothered to TELL us and by accident, I discovered our business seats were now listed in ECONOMY.

THEN they changed the flights back TWICE, moving us from an 8 hour layover to almost 24.

THIS is how you treat passengers willing to venture out and pay for what is now a seriously overpriced crappy, cramped business seat on the 777.

I suspect this will be my LAST use of EK

End rant
If they changed you itinerary that much, are you not entitled to cancel and refund without a penalty?
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