FlyerTalk Forums - View Single Post - Amex FHR vs travel agent with "preferred" status
Old Aug 9, 2020, 1:01 pm
  #10  
EdenPlaceTravel
 
Join Date: Feb 2020
Location: Worldwide
Programs: Virtuoso, Travel Leaders Group, Preferred Partner of FS, RC, MO, Rosewood, Belmond, Pen, SLH, etc.
Posts: 17
Speaking as a luxury TA, if you're looking for a higher level of service and exceptional experience, a great advisor will be far superior to anything that FHR can offer. With FHR, you will always be getting a call center, with a person on the other side who doesn't really know you as a person or your preferences. The relationship-building aspect of the experience is lost. On the other hand, a great TA will know your preferences, and anticipate your needs to curate a one-of-a-kind experience to your exact desires, without you having to lift a finger or constantly remind them of what you're looking for. They know what you want and will work hard behind the scenes to make sure everything is executed perfectly. The meticulous attention to detail and the personal knowledge of you and your likes/dislikes are what will set the experience apart from any other way of booking travel.
EdenPlaceTravel is offline