FlyerTalk Forums - View Single Post - Goodbye eVouchers Hello Trip Credits (5 Aug 2020)
Old Aug 7, 2020 | 6:48 am
  #10  
fotographer
30 Nights
40 Countries Visited
2M
50 Countries Visited
 
Join Date: Jun 2013
Location: Roswell, GA
Programs: AA EXP 2.9MM.. Hilton Diamond, IHG ambassador, other hotel programmes got status
Posts: 3,435
Originally Posted by mvoight
I agree, if the airline cancels the flights, or if you have a purchased a refundable ticket.
However, if the rules in place when you bought the ticket said it wasn't refundable, then I would not expect a refund.
That said, I don't quite agree with AA on the evoucher I received a few weeks ago.
AA indicated canceled flights credit could be used until Dec 2021 I bought a ticket for less than the credit, and the remaining credit e-voucher only shows valid for a year from the date I used the first part of the credit. I assume the expiration date applies to when I can use the voucher to buy a ticket, not when travel has to be completed, correct? I also assume that purchasing a refundable ticket would give me a voucher for a new date if that ticket was canceled, or if I used the voucher for a ticket costing less.
I would say that I am not sure even if most agents really know the rules.... probably because it seems rules keep getting adjusted or changed.

Originally Posted by Dave Noble
That would be a different situation. If the airline cancels the flight, you are entitled to a full refund to original form of purchase, so play money wouldn't come in to it
completely agree.... and of course once this current virus state hopefully calms down.. we will see less and less of this...

Last edited by JY1024; Aug 11, 2020 at 5:33 pm Reason: merged consecutive posts
fotographer is offline