FlyerTalk Forums - View Single Post - Recommendations on LH vs. AC PE intercontinental (ex-NA)
Old Aug 7, 2020, 5:03 am
  #12  
AntonS
 
Join Date: Jan 2001
Location: ZRH / SEA, DL PM
Posts: 1,165
Originally Posted by lensovet
Technically UA is an option too, flying SFO-FRA on an almost identical schedule. Those planes are still in place and seem to be loading up faster than LH craft.
This could be a viable option, but if you can figure out how to get refund of your Priceline LH ticket, book this one directly with UA.

In my experience in pandemic with LH/LX and agencies:
  • Many airlines took away opportunity from agencies to issue refunds in GDS or even changes that require email from agency, which takes a long time to reply, etc.
  • You may have to fight for refunds from LH group airlines. I waited 3 months for LX and ended up disputing with Amex.
I think with UA ticket number and booked directly with UA you will have much better chance of IRROPS rebookings and refunds.
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