Originally Posted by
Kacee
I just applied a ticket cancelled in March to a new itinerary that cost about $100 less than the original ticket and the agent insisted the only way to get the residual back is a paper voucher which will be mailed to me

Interesting, 3 weeks ago (Jul 15) I got evouchers for a business class canceled booking DFW-AMS-BEG (AMS-BEG on Air Serbia) after using part of a the credit to fly DFW-MEX July 18-25