FYI - I had this happen to me a few months back in Ft Lauderdale with the upgrade certificates -- I was in the Westin and it just wasn't a great property so I switched to the Marriott down the street early -- and I lost all of my suite night upgrades and was told many times there was no way to get them back even for a lifetime titanium member. Wasted two nights....
Last edited by Textile; Aug 6, 2020 at 2:27 pm