Originally Posted by jaejaez

Did a quick staycation over the long weekend. Took advantage of their AED 200 F&B credit per stay. Given the total rate of AED 560 (net), this was an excellent deal.



Overall? It is a lukewarm property.



The good: Great hardware.

1. Top class furnishing, carpets, bathrooms, beds, common areas, showers, lounge seats... you name it. It is a (relatively) new hotel and the owners spared no expenses on the quality of the hardware.

2. Great ambient lobby. Some people dislike it, but we loved the openness of it.

3. Good service at F&B sites – Alba Terrace & Library bar. They’re eager to please guests. The steakhouse (Oak room) remain closed due to Covid.



The not so good: Service overall. Lots of “sure, yes of course” / “yes I will take care of that” which lead to radio silence and me left in the dark.

1. Upon check-in, asked for the FD agent (Usama?) to make reservation at Alba Terrace for two at 7PM and also to immediately arrange for a champagne bucket and ice to be sent to my room. Assured that he will do both and ring me back to confirm. No news for 1 hour on either. Try ringing the FD to follow up – no answer. Ended up walking to the restaurant myself to book & ringing room service separately to get the bucket delivered. Usama later called back to say that he was ‘busy’ with other guests.

2. Needed extra amenities (shampoo, conditioner) delivered. It took them 90+ minutes and THREE separate follow-up calls from me + my wife to finally have it delivered. My wife was actually in the bathtub when we made the initial request, to get some more soap. . Suffice to say, she was long done bathing by the time the amenities showed up 90 mins later.

3. The pool is very small for a property of this size with limited seating. If you have been to the pool at the Royal Meridien Abu Dhabi, the one at Edition is probably less than about half the size of that. It is comparable to the Ritz Carlton DIFC (which is a business hotel). There were lots of kids in the pool (no separate kids pool) so I skipped swimming altogether (a shame since this is one of the main reasons I go staycationing)

4. Nothing to do nearby (save for a few cafes and restaurants) and very few taxis at the door to take you out - Ride share apps is your friend! Major construction going on in the area and the roads are a mess.



Probably wouldn’t come back, even with great deals. Small pool, spotty service, and boring neighborhood cannot be compensated by good quality hardware alone.