Originally Posted by
atothepoweroftwo
I found the excerpt:
- If your flight was cancelled after 30/06/2020, you can opt for a refund through our call center and only if you booked your ticket through an AEGEAN point of sale (website, call center, airport). Kindly note that due to the high volume of requests, it can take several weeks to process your refund request and get back to you. Alternatively, you may request a Credit Voucher, whose value will be increased by an additional 10% of the value of your initial ticket.
Where did you find that - in the regular T&C? I'm about to call them for ANOTHER refund (yesterday they cancelled a flight I had in October) and it would be good ammunition.
As for the 10% bonus on the voucher - I was also offered that for this latest cancellation. Can anybody who's accepted one tell me - is it 10% on just the carrier part of the ticket (excluding taxes) or 10% of the whole value. I'm guessing the former. Thx.