Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,163
I had A3 M+B award travel booked on SQ in May. The flight was rescheduled twice before being cancelled by the carrier. Aegean refunded my miles within 7 days of the cancellation and told me the fees and taxes would be refunded in due course. It wasn’t a huge amount, so I waited. The funds were credited to me last week, about 10 weeks after the cancellation.
Compared to some other airlines this is great. I have just served legal papers on LH Group for an outstanding Swiss refund. Perhaps the EU should start action against Germany. No, thought not.